The electric vehicle proportion of the Motability fleet has more than tripled in the past year as increasing amounts of those customers turn towards those greater freedoms that EV driving can bring. Motability Operations is the largest fleet operator in the UK and its scheme serves more than 650,000 customers.
David Watson, Ohme CEO, said: “At Ohme, putting our customers at the heart of everything we do and building strong relationships are two of our core values, so we feel privileged to be helping the Motability Scheme customers with their move towards electric vehicles.
“Compared to traditional cars, electric vehicles can enable all drivers to enjoy greater mobility, freedom and independence as well as saving money with reduced running costs. Ohme is happy to be part of enabling that journey alongside Motability Operations.”
Over the past 12 months, increasing numbers of drivers on the Motability Scheme have made the switch to an electric vehicle. Ohme has been enabling those drivers to save money when charging by enabling them to take advantage of off-peak electricity tariffs to help reduce their everyday running costs.
Andy Newbold, Motability Operations, said: “We are endeavouring to make the transition to electric as smooth as possible for our customers, so we have to find practical and affordable ways for them to charge their vehicles.
“We have been delighted to work with Ohme during this first year of our partnership and have been impressed by their excellent level of customer service throughout.
“As more of our customers make the switch to electric vehicles we’re looking forward to continuing the strong relationship between Motability Operations and Ohme.”
Russ Morgan, Ohme’s customer experience director, said: “Through its work with Motability Operations, Ohme has used the past year to continually refine and improve its working practices among the customer service team and throughout the business to meet the specific accessibility requirements of all our customers.
“In addition to our work with Motability Operations, Ohme has an ongoing relationship with the disability charity Leonard Cheshire. This enables us to better understand the needs of all our customers and make the transition to electric motoring as easy as possible for everyone. The result has been consistently high customer service results as seen with our Trustpilot rating of 4.7.”
Ohme’s Home Pro smart charger can connect with the national grid in real-time and automatically adjust its charging for drivers to take advantage of all the times of low-price charging with smart off-peak tariffs. Ohme also offers drivers the option to charge their car when renewable energy generation on the National Grid is at its highest, further lowering their CO2 impact.
Back in October, Ohme announced it is the official charger provider for the Volkswagen Group in the UK and has been named the Best Electric Charging Point Provider by Business Motoring.