UK public charging network Duracell E-Charge has selected Paythru, the EV payments platform, to power the full payments infrastructure across its growing rapid charging network. The Duracell E-Charge network made its initial debut in October 2025, and has already launched six rapid charging locations across the country, with further sites planned across motorways, retail and hospitality venues, and city centre locations.
With its household-familiar name, Duracell E-Charge is positioning itself as an EV charging network that UK drivers can trust. With that in mind, Paythru was chosen as its EV payments provider to ensure reliable and seamless transactions across the network, ensuring that payment failures – an issue that can significantly damage a driver’s perception of an EV charging network – are kept to a minimum.
Paythru’s platform also supports multiple payment methods such as charging cards, apps, and physical/mobile cards, alongside session authentication and automated settlement – covering the full range of what a modern, scalable charging network requires.
Keith Brown, founder and CEO, Paythru, commented:
“Duracell E-Charge is setting a new benchmark for the UK’s public charging infrastructure by focusing not just on charging speed but also user experience – an area where customers consistently say EV charging needs to improve.
The Duracell E-Charge Network is setting the goal of 99% uptime to tackle driver concerns about reliability. Truly offering 99% uptime means not just that the charger is on 99% of the time, but that payments go through efficiently so users can charge. Paythru will help it differentiate by reducing payment failure rates to near zero, with an industry-leading 99.8% payment success rate, well above the industry average.”
Mark Bloxham, of Duracell E-Charge, added:
“Every journey depends on reliable, seamless payments. With reported figures of up to 25% of charging failures being driven by payment processes, and payment failure being within U.K. regulations on downtime, this is a key area of focus. With Paythru, we have a platform purpose-built for EV networks, delivering enterprise-grade reliability, automated settlement, and multi-channel payment options that scale effortlessly as the network grows. Drivers can plug in with confidence, and operators can focus on growth and customer experience rather than worrying about payments. Paythru understands EV infrastructure at a level that more generic payment providers simply don’t.”
